For dental & doctor offices
An AI Secretary that keeps your chairs full.
Every cancellation is an empty chair, and an empty chair is pure lost money. The moment a slot opens, AI Secretary texts your waitlist, follows up with a call on short-notice slots, and books the first patient to claim it — no double-booking, no front-desk work. You just watch the chairs fill back up.
Empty chairs are the most expensive thing in your whole practice.
A single-provider office can lose around $4,000 a month to no-shows and unfilled cancellations alone. The schedule looked full this morning — by closing, three chairs sat empty.
A cancellation is a chair sitting empty
A patient cancels at 8am for a 2pm slot. The front desk is buried, so the chair stays empty all afternoon. That is revenue you already counted on, gone.
No-shows quietly drain the month
Most offices run a no-show rate in the low double digits. Each one is an hour of a provider's time billed to nobody — and it adds up to thousands of dollars a month.
Calling a waitlist by hand never happens
Filling a last-minute opening means someone phoning down a list while three patients are checking out. It rarely gets done, so the slot just stays open.
A slot opens. A few minutes later, it's booked.
Text first, because that's what patients actually answer. A call only goes out on short-notice slots, and only after they consented to it. Honest, simple, automatic.
A slot opens
A patient cancels or no-shows. AI Secretary sees the chair go open the moment it happens — your front desk taps one button, or it reads the cancellation straight from your scheduler.
It texts your waitlist
AI Secretary texts the patients who fit that slot — right provider, right service, inside their preferred days — with a one-tap claim link. On short-notice slots, an AI phone call follows if no one replies.
First to claim wins
Whoever taps first gets the slot. Everyone else sees “this time is no longer available” and a link to grab the next one. Two patients can never land on the same chair.
Booked — hands off
The chair is filled, the confirmation goes out, and it lands back on your calendar. Your front desk did nothing but watch it happen.
The claim race is settled in the database, not by a person. Exactly one tap can flip a slot to held, so the offer can go to several patients at once and still never double-book a chair.
“Any morning this week” gets matched.
Patients don't have to name one exact slot. They can give a range — “any morning this week” or “Tuesday or Thursday afternoon” — and AI Secretary fits them into the openings as they free up. It books the most patients it can while keeping whoever joined the list first at the front of the line.
- Exact slot or a flexible range — the patient's choice.
- It slots flexible patients in so a tightly-scheduled one isn't blocked.
- First on the list keeps priority. Nobody gets jumped.
- DWDana W.“Any morning this week”Wed 9:00 AM
- EREli R.“Tue or Thu, afternoon”Thu 2:30 PM
- GHGrace H.“Next 2 weeks, flexible”Mon 11:15 AM
See what it puts back in the books every month.
Set your real numbers. The result holds to the conservative end on purpose — argue the inputs, not the method.
Drag the sliders to your own practice. Every number below sits at the low end of what offices recover, so treat the result as the floor.
Assumes 22 working days a month and a conservative 35% fill rate on the slots that open up. Real recovery often runs higher — this is the number to plan on.
Recovered revenue, minus the monthly fee. It pays for itself the first time it fills two or three empty chairs a month — everything after that is profit.
Flat monthly pricing. It pays for itself the first time it fills a few chairs.
One number per office, priced by how many providers you run. No per-minute meter, no surprise bills.
- Cancellation auto-fill over text
- Flexible-date waitlist matching
- Works alongside your existing scheduler
- Oversight dashboard — you just watch
- Everything in Single provider
- AI voice call escalation on short-notice slots
- Multiple providers and service types
- Recovered-revenue dashboard
- Everything in Multi-provider
- Connected straight into your practice system
- Reminder sequences + no-show recovery
- An operator who tunes it for your office
The fill engine comes first — it's the piece that lands in your office with almost no change. Self-serve patient booking layers on later.
The honest answers, in writing.
Anything missing? Email hello@autosynkai.com and it gets added here.
Does this work with the scheduler I already use?
Yes — that's the whole point. The fill engine only needs to know a slot opened. Your front desk taps one button when a cancellation comes in, or AI Secretary reads the cancellation notice from your existing system. A claimed slot comes back to your desk as a pending hold you approve, so it never collides with what you already have booked.
Is patient information handled safely?
Patient data is treated as protected health information from day one — minimal data (name, phone, the slot, consent), encrypted, with a signed business-associate agreement and HIPAA-eligible vendors before any real patient's information flows. Setup runs on test data until that's in place.
Will patients get called by an AI without agreeing to it?
No. Texting leads; an AI call is a consent-gated escalation that only goes out on short-notice slots, and only to patients who agreed to automated contact when they joined the waitlist. The call identifies your practice and discloses that it's automated. One STOP on any channel turns everything off.
Can two patients book the same open slot?
It can't happen. The first patient to claim an open slot gets it; the slot is locked at that instant and everyone else is shown the next available time. The race is settled in the database, not by timing or luck.
What is a flexible-date waitlist?
Patients can join the list with a range instead of one fixed time — “any morning this week” or “Tuesday or Thursday afternoon.” AI Secretary fits them into openings as chairs free up, booking the most patients possible while keeping whoever joined first at the front of the line.
What does the front desk actually have to do?
Oversee. They can see who's on the waitlist and what filled, and they approve anything that needs a human eye. The chasing, the texting, the calling, and the booking all run on their own.
Stop letting chairs sit empty.
AI Secretary fills the cancellations the second they happen, over text and a consent-gated call — and your front desk just watches it work.